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the journey of every order

From the moment an order is placed to final delivery, our intelligent system works silently in the background, analyzing, scoring, and protecting your business from RTO losses.

1
Step One

order creation

The moment a customer places an order on your Shopify store, Reduce RTO springs into action. Our webhook integration captures the order data instantly.

  • Real-time Shopify webhook integration
  • Instant order data capture
  • Zero delay processing
Order Creation
2
Step Two

data enrichment

We extract and enrich over 40 data points from the order, including payment method, customer history, shipping address, and behavioral signals.

  • 40+ data points analyzed
  • Customer profile building
  • Historical pattern matching
Data Enrichment
3
Step Three

risk analysis

Our AI engine evaluates 6 critical risk factors simultaneously, assigning weights based on proven patterns and statistical models.

  • Multi-dimensional analysis
  • AI-powered pattern recognition
  • Predictive risk modeling
Risk Analysis
4
Step Four

score calculation

Each risk factor contributes points to a total score. You customize the point values for each logic - payment methods, location risk, customer history, and more based on your business needs.

  • Fully customizable scoring scale
  • Adjust point values for each factor
  • Dynamic threshold adjustment
Score Calculation
5
Step Five

classification

Based on the total score, orders are automatically classified as Low, Medium, or High risk. You set the thresholds that work for your business.

  • 3-tier risk classification
  • Customizable thresholds
  • Automatic order tagging
Classification
6
Step Six

dashboard update

All risk data flows to your beautiful dashboard in real-time. Track trends, review high-risk orders, and make informed decisions instantly.

  • Real-time dashboard sync
  • Visual analytics & charts
  • Actionable insights
Dashboard Update

risk classification

Every order gets a clear risk label

LOW RISK

Your custom range

Safe to ship! These orders have strong delivery indicators. Prepaid payments, verified customers, and trusted locations. You set the threshold.

MEDIUM RISK

Your custom range

Proceed with caution. Monitor these orders closely. Consider verification calls or additional checks before dispatch. You define the limits.

HIGH RISK

Your custom range

Danger zone! High probability of RTO. Review manually, verify customer details, or consider declining the order. You control what's "high risk".