frequently asked questions.
Most merchants see immediate improvement within 7-14 days. Our AI learns from your store's data and becomes more accurate over time, with optimal performance typically achieved within 30 days.
We offer a 30-day money-back guarantee. If you don't see significant reduction in RTO losses within the first month, we'll provide a full refund - no questions asked.
Your data security is our priority. We use industry-standard encryption, are fully GDPR and PCI-DSS compliant, and never share your data with third parties.
Yes! Reduce RTO works with all Shopify stores and integrates seamlessly with popular shipping partners like FedEx, UPS, and DHL. No technical setup required.
Simply install from the Shopify App Store. The setup takes less than 5 minutes with our automated onboarding process. No coding or technical knowledge required.
Not at all! Reduce RTO is designed for merchants, not developers. Our intuitive dashboard and automated setup make it easy for anyone to start reducing RTO losses immediately.
Absolutely! You can adjust point values for each risk factor (payment method, location, customer history, etc.) and set custom thresholds for Low, Medium, and High risk classifications.
We analyze 6 critical factors: payment method, customer history, geographic location, address quality, email validity, and behavioral signals. Each factor is fully customizable.
Our AI achieves advanced accuracy in risk prediction. The system continuously learns from your store's data and improves over time, becoming more accurate with each order.
Yes! All plans include email support and knowledge base access. Pro includes priority chat support, and Enterprise gets dedicated account management with custom training.
We integrate seamlessly with all major global shipping partners including FedEx, UPS, DHL, USPS, and many more. No additional setup required.
Absolutely! Pro and Enterprise plans include data export functionality. Download detailed reports in CSV, Excel, or PDF formats for analysis and record-keeping.